Shipping & Returns

Shipping

Every order ships within 24 hours (Monday–Saturday) via USPS and typically arrives in 2–5 business daysanywhere in the US. Shipping cost is calculated at checkout from your address and order size; you'll see the exact amount and available USPS service options before you pay. We currently ship to US addresses only.

Online orders are limited to 50 bags. Need more for an office or wholesale? Email info@javatimecoffee.com for custom pricing and freight options.

Returns & refunds

Coffee is a perishable food product, so we can't accept satisfaction returns on opened bags; keeping things simple is part of how we keep the price low. If anything is wrong with your order (it arrives damaged, goes missing, or isn't what you ordered), email info@javatimecoffee.com with your order details and we'll replace it or refund you in full. Refunds go back to your original payment method, usually within 5–10 business days.

Damaged or missing orders

If your order arrives damaged, or tracking shows it as lost, contact us at info@javatimecoffee.comand we'll replace it or refund you, whichever you prefer.